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Knowledge base
I'm back from my trip…
I'm back from my trip...
2
What do I do if I lose something on a hoppa vehicle?
What do I do if I have a complaint?
Need help booking
Need help booking
23
How do I make a hoppa booking?
What information do I need in order to book?
Help! I can't find the location I want to book
I want to book a vehicle for 4 people when we arrive and 6 people when we return, how can I do this?
How do I pay for my booking?
See all 23 articles
Once I've booked
Once I've booked
32
Do I need to confirm my outbound hoppa service?
I have booked a one way service to the airport. How do I find out my pick up time?
Do I need to check my booking with you after I get my booking confirmation?
How do I know my booking was successful?
I did not get my e-Ticket, how can I obtain it?
See all 32 articles
How am I covered
How am I covered
45
Who is my insurance provider?
Can I be covered whilst working during my trip?
I have a current policy which lapses two days before the end of my trip. When should my new policy start?
I have a family Year Round policy - will my children be covered if they go on a holiday with their school?
I have a couple Year Round policy - will my partner and I still be covered if we go on separate holidays?
See all 45 articles
