If you are yet to travel on your return service please contact our partner using the details provided on your e-Ticket.

If you have now returned home please click here to submit any complaints. Where possible, please submit complaints within 28 days of your return date.

Complaints arising from failure to follow our terms and conditions such as not travelling with your e-Ticket, failing to reconfirm your journey and incorrect information supplied at the point of booking will not be considered