For private services - your return pick up time is confirmed at the time of booking - Please see your voucher for the pick-up time.

For shared services - it is essential that you reconfirm the details of your return journey in order to receive your pick up time.


To confirm your return journey please:

> Enter a valid mobile number at the time of booking in order to receive an SMS confirmation 24 hours prior to your pick up time

> Enter your email address and booking reference in the 'My hoppa' section of our website no later than 24 hours before your scheduled flight departure

> Use our mobile app

> Call the local partner number which you will find on your e-Ticket no later than 24 hours before your scheduled return flight. Please ensure you call within the local office hours stated on your e-Ticket. If the number is only available during weekday opening hours and your journey is on a weekend please call on the Friday


The emergency number on your e-Ticket is available if you are unable to use any of the above


Please note - if you need to change your pick up location or your flight time has changed please call the local office. You can find the number on your e-Ticket


If you do not confirm your return journey, hoppa cannot be held responsible for any costs incurred in making new arrangements for the journey