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How am I covered

Everything related to insurance

What is the cancellation period?

The cancellation period is the length of time you have after the purchase of your policy for it to be cancelled should it not meet your needs. Our policies offer a 14 day cancellation period, if you cancel during this time you will receive a refund of the premium providing you have not travelled and no claim has been made. The cancellation will be subject to a deduction of a £5 admin fee

How do I claim on my insurance?

To make a claim on your insurance telephone 0044844 579 0012 or 00441752 273 377

What is the policy excess?

The policy excess is the amount that is payable by you, under certain sections of the policy, for each and every claim that you submit. The policy excess is per insured person, each and every incident, each and every section of cover where applicable.

If I apply online, will I be covered to go on holiday the same day?

Yes, provided you buy the policy before starting your trip and your trip commences and ends in your home area, you will be covered as soon as you complete the transaction. A copy of your schedule will be sent to you with links to the policy wording in order for you to print it at your own convenience. We would recommend that you enter your policy number and emergency telephone number into your mobile phone.

What’s the difference between Economy and Premier cover?

Premium Cover has lower excesses than Economy and has higher limits of cover. Please review both policies to see which one suits you better.